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Please reach us at info@purejoycounseling.com if you have additional questions.
Therapy is an invaluable investment that can benefit you and your relationships for a lifetime.
Session fees are as follows:
At the end of each session, your required payment is due in full. We accept cash, credit, and debit cards, as well as HSA cards, for your convenience. For clients who cannot afford the cost of therapy, our therapists offer a limited number of reduced-fee spots based on financial need and household income. Clients who accept these reduced fees are required to sign the Reduced Fee Agreement and provide proof of income, which will be review periodically. For more information, please contact us.
Some of our clinicians are able to accept commercial insurance from most BCBS plans, Highmark, Cigna, United Health Care/UBH/Optum, Magellan (Keystone Health Plan East, Independence Administrators, Independence Blue Cross, Blue Cross/Blue Shield, Amerihealth/Amerihealth Administrators), Carebridge EAP, Quest Behavioral Health, and Compsych.
We work with other insurance companies as an out-of-network provider, assuming your insurance company provides "out-of-network benefits" for clinicians who are not in-network with your insurance company.
In general, insurance companies can reimburse you anywhere from 50% to 80% of your premium, depending on your plan and deductible. We will provide you with a Superbill to submit to your insurance company. If we are out-of-network, please be aware that you are entitled to a "Good Faith Estimate" (ask your provider for more information regarding a "Good Faith Estimate"). We are not able to accept state-funded insurance at this time.
If you do not have insurance (or your insurance isn't accepted by one of our providers), we offer sliding scale options.
Cancellations are accepted without charge up to 24 hours prior to your session time. Please notify your therapist directly via phone, email, or client portal. If you cancel less than 24 hours before your appointment, or you do not show up for your appointment, you will be charged a $50 fee. Insurance benefits will not cover late cancel/no-show charges.
Attendance is critical to your treatment success. We want to make sure you get the most out of your sessions. When we are inconsistent with our sessions, it can be much more difficult to achieve the comfort and effectiveness that we seek.
Appointments must be consistently scheduled. If you do not receive treatment for 30 consecutive days, you will be discharged with the appropriate recommendations. We cannot be held clinically responsible for the client if we have not seen them in treatment for weeks or months. You are welcome to return if needed just reach out to the office via phone or email; and, if a waitlist exists, you will be placed on it. We can also refer you to another practice for continuation of treatment if needed.
Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage, both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.
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